LestBet Privacy Policy — Your Data, Protected

01 Introduction

LestBet ("we", "us", "our") is committed to protecting the privacy of everyone who uses the LestBet platform at lestbet.app. This Privacy Policy describes how LestBet collects, uses, stores, and protects your personal data when you register an account, make a deposit, place a bet, or otherwise interact with the LestBet platform.

By creating a LestBet account or using any part of the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use LestBet.

This Privacy Policy should be read alongside the LestBet Terms and Conditions, which govern your use of the platform more broadly.

02 Data We Collect

LestBet collects only the personal data that is necessary to provide you with a safe, functional, and compliant betting experience. The categories of data we collect are outlined in the table below.

LestBet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law.

03 How We Collect Data

LestBet collects your personal data through the following channels:

• Direct interactions: When you register a LestBet account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a promotion.
• Automated technologies: When you browse the LestBet platform, we automatically collect technical and usage data through cookies, server logs, and similar technologies. See Section 6 for more details on cookies.
• Payment providers: When you transact via bKash, Nagad, or Rocket, those providers share transaction confirmation data with LestBet to allow us to credit your account. LestBet does not receive your mobile wallet PIN or full account credentials.
• Identity verification providers: If LestBet requests identity verification, we may use a third-party verification service that processes your submitted documents on our behalf.

04 Why We Use Your Data

LestBet uses your personal data for the following purposes, each of which has a lawful basis:

• Account management: To create and maintain your LestBet account, verify your identity, and manage your preferences.
• Transaction processing: To process deposits, withdrawals, and bet settlements accurately and securely.
• Legal compliance: To meet our obligations under applicable anti-money-laundering (AML) regulations, including verifying the source of funds where required.
• Fraud prevention and security: To detect and prevent fraudulent activity, unauthorised account access, and abuse of the LestBet platform.
• Responsible gaming: To monitor betting patterns and identify players who may be at risk of problem gambling, so we can offer appropriate support tools.
• Customer support: To respond to your queries, resolve disputes, and improve our support processes.
• Platform improvement: To analyse how players use LestBet so we can fix issues, improve features, and develop new games and services.
• Marketing communications: To send you relevant promotions and offers — but only if you have opted in to receive them. You can opt out at any time.

LestBet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent.

05 Who We Share Data With

LestBet does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary:

• Payment processors: bKash, Nagad, and Rocket receive your mobile wallet number and transaction details to process deposits and withdrawals.
• Identity verification providers: If you are required to verify your identity, your submitted documents are processed by our verification partner under strict confidentiality obligations.
• Game providers: Some games on LestBet are provided by third-party studios. These providers may receive anonymised session data to ensure game integrity and resolve technical disputes.
• IT and security providers: LestBet uses cloud hosting and cybersecurity services. These providers process technical data on our behalf under data processing agreements.
• Legal and regulatory authorities: LestBet may disclose your data to law enforcement, regulators, or courts if required to do so by law or in response to a valid legal request.

All third parties who process data on behalf of LestBet are required to handle that data securely and in accordance with applicable data protection standards. They are not permitted to use your data for their own purposes.

06 Cookies and Tracking

LestBet uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website.

LestBet uses the following types of cookies:

• Essential cookies: These are required for the LestBet platform to function. They keep you logged in during your session and ensure your bets and transactions are processed correctly. You cannot opt out of essential cookies.
• Analytics cookies: These help LestBet understand which pages are visited most, how long players spend on the platform, and where technical issues occur. This data is aggregated and anonymised.
• Preference cookies: These remember your settings and preferences, such as your preferred language or display options, so you do not have to reset them each visit.

LestBet does not use third-party advertising cookies or allow external ad networks to track you across other websites via LestBet.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the LestBet platform.

07 Data Retention

LestBet retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal compliance obligations.

• Account data: Retained for the duration of your account and for up to 5 years after account closure, in line with standard AML record-keeping requirements.
• Transaction records: Retained for up to 5 years from the date of each transaction.
• Support communications: Retained for up to 2 years from the date of the last interaction.
• Technical and usage data: Typically retained for up to 12 months in identifiable form, after which it is anonymised or deleted.

When your data is no longer required, LestBet will securely delete or anonymise it. If you request deletion of your data before the end of the applicable retention period, LestBet will delete what it is legally permitted to delete and explain any data that must be retained.

08 Data Security

LestBet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and LestBet is encrypted using SSL/TLS.
• Passwords are stored using strong one-way hashing algorithms — LestBet staff cannot see your password.
• Access to personal data within LestBet is restricted to staff who need it to perform their job functions.
• LestBet conducts regular security reviews and vulnerability assessments of the platform.
• Payment data is handled exclusively through the APIs of certified payment providers — LestBet does not store raw payment credentials.

While LestBet takes every reasonable precaution, no online platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights, LestBet will notify affected users as required by applicable law.

09 Your Rights

As a LestBet user, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected].

LestBet will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days and will notify you if this is necessary.

10 Children's Privacy

LestBet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use LestBet or submit any personal data to us.

If LestBet becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has created a LestBet account, please contact us at [email protected] so we can investigate and take action.

11 Third-Party Links

The LestBet platform may contain links to third-party websites or services — for example, links to payment provider information pages. LestBet is not responsible for the privacy practices of those third-party sites.

We encourage you to review the privacy policies of any third-party sites you visit. LestBet's Privacy Policy applies only to data collected directly through the LestBet platform at lestbet.app.

12 Changes to This Policy

LestBet may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes, LestBet will notify registered users via email or an in-platform notification. We recommend reviewing this Privacy Policy periodically to stay informed about how LestBet protects your data.

Your continued use of LestBet after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how LestBet handles your personal data, please get in touch:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Data rights requests are handled within 30 days

For general account help, visit our FAQ page. For information on responsible gaming tools, visit our Responsible Gaming page.